Refunds & Returns


SURRATI SINCE 1929

01 Eligibility

Purchase protection lasts for 14 days. To qualify for a return, items must be in original condition, unworn, and in the initial luxury packaging with all seals intact.

02 Initiation

Contact the concierge at info@iconicperfumes.co. Approved returns will receive a premium shipping label and specific dispatch instructions.

03 Exclusions

  • Opened fragrance or oil bottles
  • Personalized bespoke blends
  • Items purchased during private sales
  • Gift cards and vouchers

04 Resolution

Upon inspection, refunds are issued to the original payment method within 10 business days. Note that banking institutions may require additional processing time.

Designated Return Suite

BARKAT BUILDING, ST HELENS ROAD, BOLTON, BL3 3NL

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